Effective date: December 4th, 2022
Last updated on: _
GENERAL
This website with URL of www.malpefoods.com Is operated by Ansini Foods Private Limited. We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 of 2000) and other national and state laws which relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
We collect your personal information in order to provide you our products and services and continually improve the same.
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
All partner firms and any third-party working with or for Us, and who have access to personal information, will be expected to read and comply with this policy.
HOW WE COLLECT THE INFORMATION
Directly from you and through this website : We may collect information through the website during your visit to the website. The data we collect depends on the context of your interaction with our website
Through business interaction: We may collect the information during our business interaction with you or with your employees.
From other sources: We may collect / receive information from other sources such as public database joint marketing partners social media platforms or any other 3rd parties.
From our Carrier or 3rd parties which we may use to deliver our product/ services or to correct our record and communicate with you better.
With your interaction with our subsidiaries who provide products and services to you.
INFORMATION WE COLLECT:
Information collected by us is primarily to provide better services to all our customers.
We collect information from you when you use or sign up our website or mobile app:
Name
email address
Postal / communication address
Billing address
Mobile number
Alternate contact number
Username password
Geo location coordinates
Credit or debit card numbers
During your visit to our site : We may collect some information is automatically. This may include information such as operating system running on your device , Internet Protocol address , access times, browser type and language and the website you visited before our site. We also collect information about how user products and services.
We automatically collect purchase or content use history which we sometimes aggregate with similar information from other customers to create features such as bestseller top rated etc.
URL clickstream to, through and from our website which may include date and time cookie number, products and / or content viewed or searched, response time of page, errors while downloading, duration of visits to certain pages, page interaction information such as scrolling clicks etc.
we automatically collect information using cookies. Cookies are small data files stored on your hard drive. among other things cookies helps improve our site our marketing activities and your experience. We use cookie to see which areas and feature are popular and count visits to our site.
As most web browser are set to accept cookies by default, you may, you can choose to set your browser to remove cookies or reject cookies If you set your browser to reject cookies, some feature will be unavailable. For more information on how to reject cookies, see your browser instructions on changing your cookie setting.
By using our website you are agreeing that we may advertise your feedback on the website , products, services and any other marketing materials.
We will retain your information as long as we require to provide you with the best products and services for such period as mandated by the Law of the Country.
If you want to opt out of the marketing correspondence from us legitimate interest in order to provide you with the details of our goods services or any other updates.
HOW DO WE USE INFORMATION
We use information to provide, maintain protect & improve our product & services we provide to you.
Understand announce your experience of our site www.malpefoods.com as well as personalise our products or services and make recommendation to you.
Provide and deliver products or services as per your request. We may process your information to manage and fulfill your order payment return or exchange made through the services.
We may process your information to provide with the product / service requested by you.
We may process your information to respond to your enquiries and solve any potential issues you might have with the requested product or service
We use your information to provide customer support and respond to your request comments or any other inquiries
create and manage online accounts you manage on our website
We use your information to send you product/ service related information, including confirmation, invoices, technical notices, updates, security alerts and support and administrative messages.
Communicate with you about our promotions and upcoming events apart from news about products and services
Your personal information may be used by us without your consent or knowledge when required by applicable law or regulation for the purposes of verification of identity or for prevention, detection, or investigation, including of cyber incidents, prosecution, and punishment of offences, investigate, and deter against unauthorized, illegal or fraudulent act.
DATA TRANSFER
Users Information is an important & critical part of our business and we take utmost care to protect the same.
We can share your data with your consent or to complete any transaction or provide any product or service you have requested authorised. The data can be shared with our subsidiaries / affiliates, third party or with vendors working on our behalf.
For performing functions related to our business we may employ other companies and individuals. These functions may include fulfilling orders for products and services, delivering packages, mail / email, providing marketing assistance and providing search results.
The third-party service providers used by us have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws
We may release accounts and other personal information of our customers when we believe it is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, protect the rights, property or safety of us, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES
To optimize our web, we use cookies, which are small text files stored on your computers main memories. The cookies are used for :
Keeping track of items stored in your shopping basket
Improve security and avoid fraudulent activity.
Improving user experience.
We may use cookies and other tracking technologies access and store information.
You can prevent the storage of cookies by choosing a “disable cookies” option in your browser settings. However the functionality of our services may be affected after disabling.
DATA SECURITY
We take utmost care to protect our customers data. We have placed technical measures in place to prevent unauthorized or unlawful access to your data and against accidental loss or destruction of, or damage to the data. The employees ( including employees of third parties) who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
We are committed to protect the security of your information during transmission by using software, which encrypts information you input.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling branded credit cards from the major card schemes & other forms of digital payments.
We have taken steps to help protect your personal information in order to prevent the loss, misuse, and unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
Your personal or other information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable Law.
You should access the services within the secure environment.
However, despite our safeguards and efforts to secure information no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure and safe hence we cannot promise or guarantee that hackers, cyber criminals are other unauthorised third party will not be able to defeat our security and unauthorisedly collect, access or modify your information. We assure you that we are following the best security protocol to safeguard your information.
LINKS TO THIRD PARTY SITE / APPS
Our site may, from time to time, contain links to and from other websites of third parties. Please note that if you follow a Iink to any of these websites, such websites will apply different terms to the collection and privacy of your personal data, and we do not accept any responsibility or liability for these policies. Please read the privacy policy of third party site for more information. We do not provide any Personal Information to any third-party websites/advertisers/ad-servers without your consent, except in the circumstance mentioned in clauses earlier.
CHANGES TO THIS POLICY
We may change our privacy policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.
OPTING OUT OF MARKETING AND PROMOTIONAL ACTIVITY
You can unsubscribe from our marketing and promotional communication anytime by clicking on the unsubscribe link in the emails that we send.
GRIEVANCE REDRESSAL MECHANISM
You may write to us with your concerns to the Grievance Officer over mail in case of you have any grievance regarding our privacy policy, terms of use or any content of website.
amarnath@malpefoods.com
Phone: 94482 85513
Amarnath M C
70/2, 1st main road
Behind HP petrol pump,
SRS Peenya,
Bangalore – 560058
Phone: 94482 85513